At Premier Sport HQ, we want paying for your order to feel simple, secure, and transparent. This Payments & Billing Policy explains which payment methods we accept, when you’re charged, and how billing issues are handled.
1. Overview
This Payments & Billing Policy applies to all purchases made through www.PremierSportHQ.com (the “Website”). By placing an order, you agree to comply with this policy as well as our Terms of Service and Privacy Policy.
2. Accepted Payment Methods
We currently accept the following payment methods at checkout:
- Credit & Debit Cards: Visa, MasterCard, American Express, Discover
- Digital Wallets & Express Checkouts: Shop Pay, PayPal, Apple Pay, Google Pay, Venmo (where available)
The specific options shown at checkout may vary based on your device, location, and card issuer. Any future payment methods that we add will be displayed directly on the checkout page.
3. Payment Timing
Unless otherwise stated during checkout:
- Payment is typically authorized and captured at the time you place your order.
- If we cannot successfully authorize your payment method, your order may not be processed or may be cancelled.
- For certain orders (for example, higher-value items), we may perform additional verification before approval.
4. Pricing, Taxes & Fees
- Prices: All prices on the Website are in U.S. Dollars (USD) and may change without prior notice.
- Taxes: Applicable taxes are calculated at checkout based on your shipping address.
- Currency Conversion: If your bank account or card uses another currency, your financial institution may apply conversion rates and fees.
5. Authorizations, Holds & Declines
When you place an order, your payment method may display an authorization or temporary hold for the order amount.
- If the authorization is successful, the payment is usually captured at or shortly after order placement.
- If your payment is declined or flagged by your bank, we may cancel the order and notify you.
- If you see an unexpected hold or charge, contact your bank first, then reach out to us if needed.
6. Refunds & Credits
Refunds and returns are handled under our Return & Refund Policy.
In general:
- Approved refunds are issued back to the original payment method used at checkout.
- After processing, refunds may take up to 7 business days (or longer depending on your bank).
- If a refund cannot be returned to the original payment method, we will work with you on an alternative when possible.
7. Payment Security
- Secure Processing: Payments are handled through Shopify Payments and trusted partners; full card details are never stored on our servers.
- Encryption: The Website uses SSL encryption to help protect data transmitted during checkout.
- PCI Compliance: Our processors comply with PCI DSS standards to help safeguard your payment information.
8. Billing Errors & Chargebacks
If you believe a billing error or unauthorized charge has occurred:
- Review your order confirmation and card/bank statement.
- Contact us as soon as possible with your order number and details.
If an error occurred on our side, we will correct it promptly. Filing a chargeback before contacting us may slow down resolution and may delay your refund where applicable.
9. Limitation of Liability (Billing & Payments)
To the fullest extent permitted by law, Premier Sport HQ and its owners, employees, and agents shall not be liable for indirect, incidental, special, or consequential damages arising out of or related to any billing or payment issue. Where liability cannot be excluded, it is limited to the total amount paid for the product related to the claim.
10. Dispute Resolution & Arbitration
Governing Law: This policy is governed by the laws of the State of Wyoming, United States.
Informal Resolution: Contact us at support@premiersporthq.com before initiating a dispute so we may resolve the matter informally.
Arbitration: If unresolved, disputes will be handled through individual binding arbitration rather than in court, except where prohibited by applicable law.
No Class Actions: You agree any claim must be brought individually.
11. Questions About Payments or Billing
If you have questions about a charge, payment method, or this policy:
- Email: support@premiersporthq.com
- Phone: 307-313-1701
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Mailing Address:
Premier Sport HQ
30 N Gould Street Suite R
Sheridan, WY 82801
United States
12. Changes to This Payments & Billing Policy
We may update this policy periodically. When we do, the revised version will be posted on this page and the “Last Updated” date below will reflect the change.
Last Updated: November 2025