At Premier Sport HQ, we want paying for your order to feel simple, secure, and transparent. This Payments & Billing Policy explains which payment methods we accept, when you’re charged, and how billing issues are handled.
1. Overview
This Payments & Billing Policy applies to all purchases made through www.PremierSportHQ.com (the “Website”). By placing an order, you agree to comply with this policy as well as our Terms of Service and Privacy Policy.
2. Accepted Payment Methods
We currently accept the following payment methods at checkout:
- Credit & Debit Cards: Visa, MasterCard, American Express, Discover
- Digital Wallets & Express Checkouts: Shop Pay, PayPal, Apple Pay, Google Pay, Venmo (where available)
The specific options shown at checkout may vary based on your device, location, and card issuer. Any future payment methods that we add will be displayed directly on the checkout page.
3. Payment Timing
Unless otherwise stated during checkout:
- Payment is typically authorized and captured at the time you place your order.
- If we cannot successfully authorize your payment method, your order may not be processed or may be cancelled.
- For certain orders (for example, higher-value items), we may perform additional verification before final approval.
4. Pricing, Taxes & Fees
- Prices: All prices on the Website are listed in U.S. Dollars (USD) and are subject to change without prior notice.
- Taxes: Any applicable sales tax or other required charges will be calculated and displayed at checkout based on your shipping address.
- Currency Conversion: If your bank account or card is in a different currency, your financial institution may apply its own exchange rate and fees.
5. Authorizations, Holds & Declines
When you place an order, your payment method may show an authorization or temporary hold for the order amount.
- If the authorization is successful, the payment is usually captured at or shortly after order placement.
- If the payment is declined or flagged by your bank for any reason, we may cancel the order and notify you.
- If you see an unexpected hold or charge, please contact your bank or payment provider first, then reach out to us if needed.
6. Refunds & Credits
Refunds and returns are handled under our Return and Refund Policy .
In general:
- Approved refunds are issued back to the original payment method used for the purchase.
- Once we process a refund, it may take up to 7 business days (or longer, depending on your bank or card issuer) for the credit to appear on your statement.
- If a refund cannot be processed to the original payment method (for example, a closed account), we will work with you on an alternative where possible.
7. Payment Security
We take payment security seriously and partner with trusted platforms to protect your information.
- Secure Processing: Payments are processed through Shopify Payments and other reputable payment providers. Your full card details are not stored on our servers.
- Encryption: The Website uses SSL (Secure Socket Layer) encryption to help protect data transmitted during checkout.
- PCI Compliance: Our payment processors are required to comply with PCI DSS (Payment Card Industry Data Security Standard).
8. Billing Errors & Chargebacks
If you believe there is a billing error or unauthorized charge, please:
- Review your order confirmation and bank/credit card statement.
- Contact us as soon as possible with your order number and details.
We will review the situation and, if an error occurred on our side, we will correct it promptly. If you choose to file a chargeback with your bank before contacting us, it may slow down the resolution process.
9. Limitation of Liability (Billing & Payments)
To the fullest extent permitted by law, Premier Sport HQ and its owners, employees, and agents will not be liable for any indirect, incidental, special, or consequential damages arising out of or related to any billing or payment issue.
In any case where we are found liable, our total liability for any claim related to a specific order is limited to the total amount you paid for the product giving rise to the claim.
10. Dispute Resolution & Arbitration
This section applies to disputes or claims arising out of or relating to payments, billing, or purchases made through the Website.
- Governing Law: These terms will be governed by and interpreted in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles.
- Informal Resolution: Before starting formal proceedings, you agree to contact us first at support@premiersporthq.com and allow us a reasonable opportunity to resolve the issue informally.
- Binding Arbitration: If we are unable to resolve the dispute informally, it will be resolved through binding arbitration on an individual basis, rather than in court, except where prohibited by law.
- No Class Actions: To the maximum extent permitted by law, you agree that any claim will be brought only in your individual capacity, and not as a plaintiff or class member in any class or representative proceeding.
Some jurisdictions do not allow mandatory arbitration or limitations on certain claims. In those cases, portions of this section may not apply to you, and you may have additional rights under local law.
11. Questions About Payments or Billing
If you have any questions about a charge, your payment method, or this Payments & Billing Policy, we’re here to help:
- Email: support@premiersporthq.com
- Phone: 307-313-1701
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Mailing Address:
Premier Sport HQ
30 N Gould Street Suite R
Sheridan, WY 82801
United States
12. Changes to This Payments & Billing Policy
We may update this Payments & Billing Policy from time to time to reflect changes in our payment methods, partners, or legal requirements. When we do, we will update the “Last Updated” date below and post the revised policy on this page.
Last Updated: November 2025